Terms and conditions

1. General Agreement

   These terms and conditions ("Agreement") govern the relationship between Queenplay (the "Operator" or "we" or "us") and you, our user. By using our services, accessing our website or downloading any software provided by us, you agree to be bound by these terms.

2. Eligibility

   You must be at least 18 years old to use our services. If you are a resident of any jurisdiction where online gaming is restricted or prohibited, you may not register an account with us. We reserve the right to refuse registration and participation in our games without giving reasons.

3. Account Registration

   To play our games, you must create an account with us. You will be required to provide accurate information about yourself when registering, including your full name, date of birth, address, email address, and a username and password for access to your account. All personal data provided by you is subject to our Privacy Policy.

4. Game Rules

   All games on our platform are governed by their respective rules which can be found in the 'Help' section or within each game itself. We may modify these game rules at any time, with or without notice to you.

5. Wagering Requirements

   Any bonus offer received from us will have specific wagering requirements that must be met before you can withdraw any winnings associated with such a bonus. These requirements are stated on the 'Promotions' page of our website and in each promotional email we send out.

6. Withdrawals and Deposits

   You may make withdrawals or deposits using various payment methods available through your account, including but not limited to credit cards, bank transfers, and e-wallets such as PayPal. All deposit and withdrawal transactions will be subject to verification procedures for anti-money laundering (AML) purposes.

7. Responsible Gaming

   We encourage our users to gamble responsibly. If you feel that your use of our services is becoming a problem or if you want to limit access, please contact us to discuss available options.

8. Termination and Suspension

   We reserve the right to terminate or suspend any account at our sole discretion without reason or notice. Upon termination or suspension, you will not be able to play games on our platform until such time as your account is reactivated by an authorized representative of Queenplay.

9. Copyrights and Trademarks

   All content on our website, including images, graphics, logos, icons, documents, software and other material is the property of us or our affiliates and protected under copyright law. We will vigorously protect these rights and prohibit any unauthorized use of them.

10. Indemnity

    You agree to indemnify Queenplay for all damages, claims, losses, liabilities (including costs on a solicitor-and-client basis) that may arise directly or indirectly out of your breach of this Agreement or the actions you take while using our services.

11. Dispute Resolution and Jurisdiction

Queenplay and its affiliates are based in United Kingdom and any disputes arising from the interpretation or performance of these terms shall be governed by. Any disputes will be resolved exclusively through binding arbitration before a sole arbitrator.

12. Amendments to These Terms

    We reserve the right, at our discretion, to change, modify or update these Terms from time to time without prior notice to you. You agree that your continued use of our services and access to our platform after any changes to these Terms will be deemed as acceptance by you.

13. Governing Law

These terms are governed by the laws in force within United Kingdom where Queenplay is established and registered.

14. Entire Agreement
15. This document constitutes the entire agreement between you and us, superseding all prior agreements (whether written or verbal) with respect to its subject matter.

By using our services, accessing our website, or downloading any software provided by us, you acknowledge that you have read, understand and agree to be bound by these Terms.